Shipping Policy
Thank you for shopping at Swadisht Dairy & Sweets! We are committed to delivering your products in a timely and efficient manner. Below is a detailed overview of our shipping process:
1. Order Processing Time
All orders placed on our website are processed and shipped within 1-2 business days (excluding weekends and public holidays).
You will receive a confirmation email once your order has been processed and dispatched.
2. Delivery Time
Standard delivery time is 4-5 business days from the date of dispatch, depending on the delivery location.
Please note that delivery times may vary based on the courier service and your area’s accessibility.
Orders placed during sales, promotional events, or public holidays may experience slight delays.
3. Shipping Locations
We currently offer shipping across India. No matter where you are located, we will ensure your order reaches you safely.
4. Shipping Charges
Shipping charges will be calculated at checkout based on your order size and delivery location.
Free shipping is available on orders above a certain value (you can mention the threshold here if applicable).
5. Tracking Your Order
Once your order has been shipped, you will receive an email or SMS with your tracking number.
You can track your shipment directly through the courier service’s website or by using the tracking details provided.
6. Delivery Issues
If you encounter any issues with your delivery (delays, wrong address, etc.), please reach out to our customer support team at [customer support email] or call us at [customer support phone number].
We will assist you promptly and ensure your order reaches you without any hassle.
7. Damaged or Lost Shipments
In the rare case that your order arrives damaged, please contact us within 48 hours of receiving the package with photographs of the damaged item and packaging.
If your order is lost during transit, please get in touch with us immediately. We will work with the courier service to resolve the issue.
8. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect address details.
